Privacy Policy

As the responsible company in the sense of the data protection regulations, we inform you in the following about the processing of your personal data by us.

I. The concept of personal data and other important terms

In simple terms, personal data is any information that relates to you personally as a data subject. Provisions on what the term "personal data" means and what other terms important for the following data protection information mean can be found in Art. 4 of the DS-GVO (General Data Protection Regulation).

II. Name and contact details of the controller; contact details of the data protection officer

In simple terms, the controller is the person who alone or together with others decides on the purposes and means of the processing of personal data. The name and contact details of the responsible person can be found in our provider identification / imprint.

III. Purposes of processing your personal data; legal bases for processing

We process your personal data within the scope of our activities for the purposes listed below in accordance with the respective legal bases stated.

1. In order to carry out pre-contractual measures based on an inquiry from you, the processing of your personal data is based on your consent pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (b) DS-GVO.

2.For the protection of our legitimate interest in responding to inquiries and in the implementation of other measures that take place on the basis of an inquiry from you, the processing of your personal data takes place on the basis of the consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) DS-GVO.

3. For the performance of a contract to which you are a party, the processing of your personal data is based on the consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (b) DS-GVO.

4.For the implementation of measures for the purpose of advertising, the processing of your personal data is carried out either on the basis of consent given by you pursuant to Article 6 (1) (a) DS-GVO or on the basis of Article 6 (1) (f) DS-GVO.

5. To protect our legitimate interest in maintaining the proper operation of our website, in providing the most user-friendly functions possible and in analyzing the use of our website, the processing of your personal data is based on Article 6 (1) (f) DS-GVO.

6. To protect our legitimate interest in the enforcement of our rights and in the defense against claims against us, the processing of your personal data is based on Article 6 (1) (f) DS-GVO.

Our systems are secured in accordance with the state of the art by technical and organizational measures to protect your personal data against access, alteration or dissemination by unauthorized persons and against loss and destruction.

Information on the processing of your personal data for the individual processing purposes can be found in the corresponding further notes within the scope of this data protection declaration.

IV. Transfer of your personal data to third parties; categories of recipients of your personal data

As far as this is necessary to achieve the purposes of the processing of your personal data, we transfer your personal data to third parties within the framework of the legal requirements. Detailed information on the transfer of your personal data to third parties for the individual processing purposes can be found in the corresponding further notes within the scope of this privacy policy. In the cases of transfer of your personal data to third parties, the scope of the transferred data is limited to the minimum necessary.

V. Scope of the processing of your personal data for the individual processing purposes

In the following, we inform you in detail about the processing of your personal data for the various processing purposes.

Your personal data will be deleted when it is no longer needed for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the scope of the legal requirements and in accordance with the information provided in this privacy policy.

1. Use of our Internet presence for information purposes

If you visit our website without providing us with information, we only process the personal data from you that your browser transmits to our server. This is the following data, which is technically necessary to display our website and to ensure stability and security:

- the page you have requested
- date and time of the request
- amount of data transferred
- source or reference, from where you came to the page
- Browser used by you
- operating system used by you
- your IP address

Your personal data is processed on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in maintaining the proper operation of our Internet presence.

Your personal data will be deleted after 6 months, unless they are still needed for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case, the deletion will take place immediately after the conclusion of the relevant proceedings.

2. Processing of requests

Insofar as you contact us with an inquiry or request, we process the personal data and information/documents transmitted by you. Regardless of the way in which you transmit your request or concern to us, these may be:

- Date and time of contact
- Name data
- Contact data
- Data on request/concern
- Transmitted information/documents

Depending on the content of your inquiry or concern, the processing of your personal data and the transmitted information/documents is based on your consent pursuant to Article 6 (1) (a) DS-GVO to respond to your inquiry or on Article 6 (1) (b) DS-GVO to carry out pre-contractual measures or on Article 6 (1) (b) DS-GVO. 1 letter b) DS-GVO for the performance of a contract to which you are a party or on the basis of Article 6 para. 1 letter f) DS-GVO to protect our legitimate interest in responding to inquiries/concerns and in taking other measures in connection with the processing of inquiries/concerns.

As far as we provide a contact form and you contact us via this contact form, you grant consent with the following content by sending your message, about which you will be informed separately in the contact form: "I consent to the processing of my e-mail address and other personal data provided by me for the purpose of responding to my message. I can revoke this consent at any time and without giving reasons with effect for the future. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation."

You can revoke your consent at any time and without giving reasons with effect for the future. For this purpose, it is sufficient to send a corresponding message to the responsible person, whose contact details you can find in the information on the responsible person. The lawfulness of the processing carried out until the revocation remains unaffected in the event of revocation.

Insofar as this is necessary for the processing of your request / your request, we transmit your personal data to third parties within the framework of the legal requirements. In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the minimum necessary.

Your personal data will be deleted when your request/concern has been resolved, unless we are allowed to continue processing the data for another processing purpose within the scope of legal requirements and in accordance with the information provided in this Privacy Policy.

3. Fulfillment of contracts

If you provide us with personal data for the purpose of concluding a contract or in connection with the creation of a customer account, we will process the data you provide for the performance of the contract. These are your customer data (e.g. your name and address) and the contract data (e.g. details of the products covered by the contract and payment and delivery information).

The processing of your personal data is based on Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party.

As far as this is necessary for the fulfillment of the contract with you, we transmit your personal data to third parties within the framework of the legal requirements. This transfer takes place to the service providers involved in the processing of the contract. These are the providers of the processing tools used by us. Furthermore, these are the companies commissioned with the transport. In addition, these are the payment service providers entrusted with payment matters.

If you use the payment service provider PayPal for the processing of payment transactions, we expressly point out that the PayPal privacy policy applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

In cases where your personal data is transferred to third parties, the scope of the transferred data is limited to the minimum necessary.

Your personal data will be deleted after the expiry of the retention periods under tax and commercial law of 6 or 10 years, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this privacy policy.

4. Advertising by mail

We process the personal data you provide on first and last name and address, if necessary, for the sending of information about our offers by mail.

The processing of your personal data is carried out in this respect on the basis of Article 6 (1) (f) DS-GVO for the protection of our legitimate interest in the implementation of advertising measures by mail.

You may object to the processing of your personal data for the purpose of carrying out advertising measures by letter post at any time. For this purpose, it is sufficient to send a corresponding message to the person responsible, whose contact details you can find in the information on the person responsible.

If you object to the processing of your personal data for the purpose of carrying out advertising measures by letter post, the personal data you have provided on first and last name and address will be deleted immediately, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

5. Use of cookies

We use so-called cookies on our website. These are small files that are stored on your device and through which certain information is transmitted to us. The use of cookies serves to enable you to use certain functions and to make our offer more user-friendly overall.

Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after closing your browser, and enable us or our partner companies (third-party cookies) to recognize you the next time you visit our website (so-called persistent cookies).

Some of the cookies we use are technically necessary to enable you to use certain functions. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. In this respect, your personal data is processed on the basis of Article 6 (1) (b) DS-GVO for the implementation of pre-contractual measures that take place at your request as a data subject or on the basis of Article 6 (1) (b) DS-GVO for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in providing the most user-friendly functions possible. Insofar as we or our partner companies use cookies for the purpose of range measurement or for marketing purposes, you can find detailed information on this, if applicable, in the corresponding further notes within the scope of this privacy policy.

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. By way of example, we refer to the information on the following common browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/de-de/guide/safari/sfri35610/mac

6. Use of Google Analytics

We use in our website Google Analytics, a web analytics service provided by Google Inc. ("Google"). In this respect, your personal data is processed on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in analyzing the use of our website. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that the code "anonymizeIp" has been added to Google Analytics on our website. This ensures an anonymized collection of IP addresses (so-called IP masking), that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude a personal reference. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage to us as the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we point out that in this case you may not be able to use all the features of our website.

You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=de

. Alternatively, you can prevent the future collection of your data by Google Analytics by setting an opt-out cookie. You set this cookie by clicking on this link. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click the link again. For more information on the terms of use between us and Google on privacy, please visit https://www.google.com/analytics/terms/de.html and for more information on Google's privacy policy, please visit https://policies.google.com/?hl=de .

7. Enforcement of our rights and defense of claims against us

Where appropriate, we process your personal data to protect our legitimate interest in enforcing our rights and defending claims against us.

In this case, the processing of your personal data is based on Article 6 (1) (f) DS-GVO.

Insofar as this is necessary to protect our legitimate interests, we will transfer your personal data to third parties within the framework of the legal requirements. This transmission takes place to the involved providers of debt collection services or our lawyers.

In cases of transmission of your personal data to third parties, the scope of the transmitted data is limited to the minimum necessary.

Your personal data will be deleted after completion of the procedure, but at the earliest after expiry of the retention periods under tax and commercial law of 6 or 10 years, unless we may continue to process the data for another processing purpose within the scope of the legal requirements and in accordance with the information in this data protection declaration.

VI. Duration for which your personal data will be stored or criteria for determining this duration

Your personal data will be deleted when it is no longer needed for processing for the relevant processing purpose, unless we are allowed to continue processing the data for another processing purpose within the scope of legal requirements and in accordance with the information in this Privacy Policy. Information on the duration for which your personal data is stored or the criteria for determining this duration can be found in the information on the processing of your personal data for the individual processing purposes in this Privacy Policy.

VII. Your rights

1. Overview

In order to ensure fair and transparent processing of personal data, you as a data subject are entitled to the following rights in accordance with the provisions of data protection law:

the right to obtain information pursuant to Article 15 DS-GVO,

the right to rectification pursuant to Article 16 DS-GVO,

the right to erasure pursuant to Article 17 DS-GVO,

the right to restriction of processing under Article 18 DS-GVO,

the right to data portability under Article 20 DS-GVO

. the right to withdraw consent given at any time in accordance with Article 7 (3) DS-GVO,

the right to object to processing pursuant to Article 21 DS-GVO, which we will inform you about separately below

and the right to lodge a complaint with the supervisory authority pursuant to Article 77 DS-GVO, about which we will inform you separately below.

2. Your right to object to processing

THE PROCESSING OF PERSONAL DATA IS PERMITTED IF THE PROCESSING IS NECESSARY TO PROTECT THE LEGITIMATE INTERESTS OF THE CONTROLLER OR A THIRD PARTY, UNLESS SUCH INTERESTS ARE OVERRIDDEN BY THE INTERESTS OR FUNDAMENTAL RIGHTS AND FREEDOMS OF THE DATA SUBJECT WHICH REQUIRE THE PROTECTION OF PERSONAL DATA, IN PARTICULAR WHERE THE DATA SUBJECT IS A CHILD, ART. 6 ABS. 1 LETTER F) GDPR.

YOU, AS THE DATA SUBJECT, HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1(f) of the data protection regulation; this also applies to profiling based on these provisions.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS AS A DATA SUBJECT, OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU AS THE DATA SUBJECT HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU, AS THE PERSON CONCERNED, OBJECT TO THE PROCESSING FOR DIRECT ADVERTISING PURPOSES, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR SUCH PURPOSES.

3. Your right to complain to the supervisory authority

As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the requirements of the GDPR.

VIII. Information on the basis for the provision of your personal data

As far as you wish to conclude a contract with us or contact us with an inquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your inquiry. You are not obliged to provide your personal data. However, failure to provide your personal data would result in us not concluding a contract with you or not processing your inquiry.

IX. Tracking

1. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter "Google", on our website. Your personal data is processed on the basis of Article 6 (1) (f) DS-GVO to protect our legitimate interest in analyzing the use of our website. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Article 6 (1) lit. a DSGVO; the consent can be revoked at any time. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of our website. The information generated by the cookie about your use of our website is usually transmitted to a Google server in the USA and stored there. In this context, we would like to point out that the code "anonymizeIp" has been added to Google Analytics on our website. This ensures an anonymized collection of IP addresses (so-called IP masking), that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area in order to exclude a personal reference. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage to us as the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google generally bases transfers of EU data to the USA from 12.08.2020 on standard data protection clauses of the EU Commission. https://privacy.google.com/businesses/compliance/#!#gdpr

You can prevent the storage of cookies by changing the settings of your browser software. If necessary, please refer to the program help for the browser you are using to see how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can prevent the future collection of your data by Google Analytics by setting an opt-out cookie. You set this cookie by clicking this link. Please note that the opt-out cookie only works in this browser and for this website. If you delete the cookies in your browser, you must click the link again. For more information on the terms of use between us and Google on data protection, please visit https://www.google.com/analytics/terms/de.html and for more information on Google's data protection, please visit https://policies.google.com/?hl=en

XI. Changes to this privacy policy

If new services or providers are used to operate this website, we reserve the right to adapt this data protection declaration in order to comply with the legal circumstances. This adapted data protection declaration will then apply to your renewed visit to this website.